OUR Story

In 1938 a small group of citizens who were conscious of community needs petitioned the Little Rock Community Council to make a survey of the needs of greater Little Rock. With United Fund support, the agency began operation on July 15, 1942, with a Director, one caseworker, and a secretary. Since that day, Family Service Agency (FSA) has been a leading provider of mental health counseling for managing stress, anxiety and depression, family counseling, substance abuse recovery, and more.

OUR vision

Emotional healthy families and individuals contributing to a caring commmunity

OUR mission

To enhance the wellness of individuals, families, and communities by providing quality services.

OUR values

  • Diversity and strengths in individual and family structures.
  • Partnering with others in the community to achieve our mission.
  • An organizational culture which respects the unique contribution of each employee and volunteer.
  • Accountability at the individual, organization and community levels.

OUR Leadership

Victor Werner


Andy McCullough

Clinical Director

Donnesha McCuien

Drug & Alcohol Safety Education Director

Hayse Miller

Regional Prevention Provider Director

Gina Hanks

Human Resources


Andy McCullough, Ed.D, LPC

Andy McCullough is the clinical director at Family Service Agency, leading the clinical activities of the agency while providing direct services to clients. He holds a doctorate in health leadership, as well as degrees in mental health and substance abuse counseling.

Andy believes clients are experts in their own lives with important stories to tell, but often they need assistance making sense of their thoughts and feelings. Experienced in hospital and outpatient settings, Andy has advanced training in dialectical behavioral therapy and cognitive processing therapy.

Andrew Beavers, LPC

Andrew Beavers has extensive career employment in the behavioral sciences including business, counseling, and criminal justice. He has been employed over a twenty-five-year career with Better Community Developers Inc., Arkansas Dept. of Community Correction, Recovery Centers of Arkansas, and Family Service Agency. He has a Juris Doctorate from the University of Arkansas at Fayetteville, a Licensed Alcohol and Drug Counselor, and Licensed Professional Counselor credentials through master’s degrees from both the University of Arkansas at Pine Bluff in Addiction Science and Community Counseling degree from Mercer University in Atlanta, Georgia.

Andrew served as a board member of the Arkansas Substance Abuse Certification Board, Arkansas Association of Alcohol and Drug Abuse Counselors, and currently on the Arkansas State Board of Examiners of Alcoholism and Drug Abuse Counselors. He is a member of the National Board of Certified Counselors, National Association of Drug Court Professionals, and a Licensed Professional Counselor in the state of Georgia.

Andrew has several years of professional teaching experience at both the secondary and higher education levels. Andrew has served honorably in the US Army.

Chaney Monan, LPC

Chaney is a registered play therapist who enjoys speaking with kids through their language of play and finds those of any age could do with more play in their lives. Her greatest goal is for her clients to feel safe, accepted, and heard when in her office. She has worked with individuals of all ages and backgrounds finding her clients to know themselves best and is honored to work alongside them to accomplish their goals and overcome their struggles. She has experience with trauma, anxiety, depression, mood disorders, behavioral concerns, relationship issues, parenting, and substance use/abuse struggles. Chaney uses a mixture of activity and talk to allow her clients space to process their lives, come to awareness, and make their own choices.

Chaney attended the University of Central Arkansas for her master’s degree. She has since become registered in play therapy and hopes to continue to specialize in trauma focused areas. Her passion is for people’s stories, and she is grateful to all who share with her. In her spare time, she listens to podcasts, reads, and spends time with her family and dog. She really loves dogs.

Amanda Felhofer, LAC

Amanda values personalized counseling, aiming to empower clients through life’s challenges. Committed to fostering resilience and stability, she supports individuals in finding peace and closure. With a dedication to personalized journeys, Amanda embraces diverse clients, recognizing their unique struggles. She meets clients with kindness and empathy, ensuring their needs are addressed throughout their counseling journey.

As an Air Force veteran and military wife, she has a deep understanding of the unique challenges and opportunities that military life brings as well as the separation, transitions, and the need to build new connections with each new move. The importance of community and support cannot be overstated, especially when faced with the frequent relocations and deployments that are characteristic of military life. Her perspective and firsthand knowledge as a military veteran and spouse give her the ability to relate to these unique experiences and the challenges they bring.

Amanda attended Liberty University for her Master’s Degree in Clinical Mental Health Counseling and works with a variety of disorders including but not limited to anxiety, depression, schizophrenia, substance abuse, relational/intrapersonal issues, stress, grief, and life transitions. She uses evidence-based practices in solution-focused, person-centered, cognitive, and reality therapies.

In her spare time, Amanda enjoys spending time with her family, painting, writing, podcasting, and being outdoors.

Connect with us.


628 W. Broadway
North Little Rock, AR 72114


(501) 372-4242

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